We really like how BrandCam brings all our conversations into one place – whether they’re inbound via Webchat or our social media channels, or outbound via the videos and photos we share with customers from our gallery, we now catch everything in one place and respond much faster.
Being able to capture hot leads before the conversation even starts is allowing our team to focus on delivering great customer experiences and closing deals.
Our customers receive our responses in the channel they messaged us from so we’re keeping them engaged and satisfied which is leading to increased sales.